Frequently Asked Questions

Prerit Welfare Foundation is a nonprofit organization based in New Delhi, dedicated to empowering underprivileged communities through education, healthcare, women empowerment, environmental care and skill development.

Our activities include literacy drives and community learning circles, health camps and awareness programmes, skill training and Self-Help Group support for women, career guidance for young people, tree plantation and waste management drives, and relief work such as food and essential supplies during emergencies. The Our Programmes page describes each area in detail.

Use only the contact details published on this website (Contact Us page) to verify any request made in our name. We never ask for an OTP, password, PIN or card details, we never charge a fee for jobs, internships, volunteering or certificates, and donations should be made only through the Donate page of this website.

If something feels wrong, do not pay. Report it to us on the Report Fraud page. If you have lost money, call the national cyber crime helpline 1930 or report at cybercrime.gov.in as soon as possible.

Registration details such as the registration number, PAN, 12A, 80G, CSR-1 and NITI Aayog Darpan ID are published on the NGO Details page once they have been verified and entered by the foundation. Copies of certificates are added to the Certificates page as they become available. Please rely only on details shown on this website.

Write to us using the Contact Us page and choose "Partnership / CSR collaboration" as the type of enquiry. Tell us about your organisation, the cause or location you are interested in and how you would like to collaborate. Our team will get back to you and share the documents that are available for due diligence.

Yes, we welcome such requests. Send us the details through the Contact Us page - the topic you have in mind (for example health, hygiene, environment, digital literacy or career guidance), the location, the expected group size and possible dates. We will let you know whether and when we can organise it.

When online donation is available, go to the Donate page (or choose a campaign on the Campaigns page), enter the amount and your details, and complete the payment in the secure checkout of our payment gateway using UPI, debit or credit card, net banking or another method offered there.

Your card, UPI and bank login details are handled by the payment gateway - they are never seen or stored by the foundation.

If the Donate page says online donation is not available, write to us and we will share the current ways to donate.

Offline donations are possible only to the bank details published by the foundation on the Donate page. Never transfer money to a personal account or to account details shared by phone, WhatsApp or social media.

After an offline donation, please write to us with the date, amount and transaction reference (or cheque number) so that we can record it and issue a receipt once the amount is received in our account.

A receipt is issued only after the payment has been confirmed by the payment gateway and verified by our system. It is sent to the email address you entered, and if you have an account with the same email address you can also download it from your dashboard under My donations.

For offline donations, the receipt is issued after the amount has been received in the foundation's bank account and reconciled.

A deduction under Section 80G of the Income Tax Act is possible only if the foundation holds a valid 80G registration. When it does, the 80G registration number is shown on the NGO Details page and on your receipt, and you will need to provide your PAN when donating.

If no 80G registration is listed on the NGO Details page, please do not expect a tax benefit for your donation.

Cash donations above ₹2,000 do not qualify for deduction under Section 80G. The deduction is claimed on the basis of the Form 10BE certificate that the foundation issues after filing Form 10BD, so please give your PAN when donating.

Indian citizens, including those living abroad, can donate from their own funds through Indian bank accounts, cards or UPI.

Unless an FCRA registration is listed on our NGO Details page, the foundation cannot accept foreign contributions under the Foreign Contribution (Regulation) Act, 2010 - that is, donations from foreign nationals (including OCI card holders), foreign companies, foreign trusts or any other foreign source. Even when an FCRA registration is listed, foreign contributions can be received only in our designated FCRA bank account, so please contact us first. A foreign contribution received by mistake will be returned.

Donations are voluntary and are generally not refundable once received. We do refund duplicate payments and donations made in error (for example, a wrong amount entered by mistake). Please contact us as soon as possible with the date, amount and transaction reference.

Approved refunds are made to the original payment method through the payment gateway. The full process is explained in our Donation & Refund Policy.

If a payment is not completed, the amount is usually reversed automatically by your bank or the payment gateway. If it does not reach your account within the period your bank mentions, contact us with the date, amount and any reference shown by your bank or UPI app, and we will check the transaction with the payment gateway.

Please do not repeat a payment several times - check first whether the earlier one was successful.

Campaign pages show the amount raised from verified donations only, along with updates from the field. The Campaign Utilisation Reports and Financial Transparency pages show how campaign funds have been used as reports are published. Annual and impact reports are added to the Impact Reports page when they are ready.

Yes. Choose the anonymous option when you donate and your name will not be displayed on the website. We still need your name and contact details for the receipt and our records, and these are kept confidential.

Fill in the application on the Volunteer with Us page, choosing your areas of interest and availability. You will receive a reference number by email. Our volunteer coordinator reviews each application and contacts suitable applicants for a conversation or orientation before assigning activities.

You can follow your application on the Application Status page or in your dashboard.

No. The foundation never charges any fee - for applications, registration, training, interviews, joining, uniforms or certificates. If anyone asks you to pay money for a job, internship or volunteering opportunity in our name, it is a fraud. Please report it on the Report Fraud page.

Yes, certificates are issued for verified service. Your coordinator confirms the activities and hours you have completed, and the certificate is then approved and made available for download in your dashboard. Certificates are never sold and cannot be issued without verified participation.

Apply on the Volunteer Teacher Programme page with your subjects, preferred classes, languages and whether you can teach in person, online or both. Shortlisted applicants are invited for a conversation and an orientation that includes our Child Protection Policy.

Every volunteer teacher agrees to our code of conduct: another adult is always present or the session is in an open, visible space, there is no private contact with children on phone or social media, and photographs are taken only with the consent of parents or guardians.

Yes. Students and young professionals can apply on the Internships page for areas such as education, health, women empowerment, environment, communication, fundraising and research. Details such as duration, mode (in person or online), tasks and any stipend are confirmed in writing at the time of selection. A certificate is issued on successful completion.

Open positions, when available, are listed on the Volunteer Staff Application page, where you can apply with your resume. Shortlisted candidates are contacted by email or phone for an interview. We never ask candidates to pay for any part of the selection process.

Use the Request Help page to tell us about the need - education, health, livelihood, food or relief support - and how to contact you. Our team reviews every request and may call you or ask for documents to understand the situation.

We cannot support every request, but we will let you know the outcome and, where possible, suggest other help or government schemes. In an emergency, please call 112.

Apply on the Scholarship Application page with the student's details, institution, course and family income, and upload supporting documents if you have them. Applications are reviewed by our team and you will receive updates by email. Scholarship support depends on the funds available for the purpose.

Open the Application Status page and enter the reference number you received by email (for example PWF-VOL-2026-00012) along with the contact details you used when applying. If you have an account, all your applications are also listed in your dashboard.

Yes. Our volunteers can explain schemes, help you check your eligibility and documents, and guide you through the official application - free of charge. Verified scheme guides with links to their official sources are published on our Welfare Schemes page as they are checked. Decisions on applications are taken only by the government department concerned - we cannot guarantee approval.

No. You can donate and submit most applications without an account. A free account lets you see all your donations and receipts, follow your applications, register for events and download certificates in one place.

We collect only the information needed for the purpose you share it for. Passwords are stored in encrypted (hashed) form, uploaded documents such as resumes and ID proofs are kept in private storage that only authorised staff can open, and staff access is limited by role. We never sell your data. Our Privacy Policy explains everything in detail.

You can update your profile details from your dashboard at any time. To request a copy of your data, its correction or the deletion of your account, use the data request option in your dashboard or write to us through the Contact Us page.

Some records, such as donation receipts, must be kept for the period required by law even after an account is closed.

Choose "Forgot password" on the login page and enter your email address. If an account exists, we will email you a secure link to choose a new password. The link works only for a limited time and can be used once.

Use the Report Fraud page to tell us what happened, how you were contacted and the number, link or profile that was used. You will receive a reference number. If you have lost money, call the national cyber crime helpline 1930 and report at cybercrime.gov.in immediately, and inform your bank.

Open the event on the Events page and fill in the short registration form. You will receive a confirmation email. Registration is free. If you can no longer attend, please let us know so that someone else can take your place.

Yes. Registered volunteers are informed about upcoming camps, drives and awareness programmes by their coordinator. If you are not yet a volunteer, apply on the Volunteer with Us page and mention the kind of events you would like to help with.